Frequently Asked Questions

Our instruments are manufactured from medical-grade stainless steel, including 410 and 420 grades selected for strength, corrosion resistance, and autoclave compatibility. Material specifications are available on request for regulatory submissions.

Yes. We offer OEM and private-label configurations for distributors and clinics. Share your procedure requirements and we will propose a tailored set layout, labeling, and packaging options.

All Conigx sets are designed for standard steam autoclave sterilization. Care and handling instructions are included with every shipment to support your facility protocols.

Standard in-stock sets typically ship within 3–5 business days. Custom or bulk orders may require 2–4 weeks depending on configuration and quantity. We provide lead times with every quotation.

Yes. Conigx exports to 50+ countries via air and sea freight. We prepare commercial invoices, packing lists, and certificates of origin required for customs clearance.

Once dispatched, you will receive tracking details by email. For wholesale accounts, our team can share shipment updates and documentation through your dedicated contact channel.

Conigx operates under ISO 13485 quality management and maintains CE marking for applicable product categories. FDA registration and UKCA compliance documentation is available for export partners.

Yes. We supply ISO, CE, FDA, and material test certificates upon request. Let us know your destination market and registration requirements when placing an order.

We maintain tiered B2B pricing for distributors, hospital groups, and catalog partners. Volume discounts, private labeling, and exclusive territory arrangements can be discussed with our export team.

Submit an inquiry through our contact form with your company profile, target markets, and estimated volumes. Our B2B team will respond with program details, MOQ guidelines, and onboarding steps.